Setsuna F. Seiei
Member
I am a Knight of Justice. My sword shall pierce through the chaos.
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Post by Setsuna F. Seiei on May 17, 2014 7:24:54 GMT
I was taking a month off of iruna to focus on graduating school and I log into iruna as usual to see everyone and I see that my Setsuna(with solid white star) and my alt character isn't there. I've tried deleting and reinstalling and selecting same email I've always used and nothing changed. It's also been confirmed by two of my friends online that my character is still on their friend list. I'm guessing that it isn't deleted yet its not in my control which it should be. I'd like to know how to regain my character back asap so I don't lose everything x.x
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Post by ryo on May 17, 2014 10:22:29 GMT
I was taking a month off of iruna to focus on graduating school and I log into iruna as usual to see everyone and I see that my Setsuna(with solid white star) and my alt character isn't there. I've tried deleting and reinstalling and selecting same email I've always used and nothing changed. It's also been confirmed by two of my friends online that my character is still on their friend list. I'm guessing that it isn't deleted yet its not in my control which it should be. I'd like to know how to regain my character back asap so I don't lose everything x.x Well if choosing your same email wont work,contacting the iruna support would be your best option,as they sure have your data in their servers. |
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Setsuna F. Seiei
Member
I am a Knight of Justice. My sword shall pierce through the chaos.
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Post by Setsuna F. Seiei on May 17, 2014 13:45:21 GMT
Well could I get some instructions on how to go about telling iruna support about this problem??
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Post by ryo on May 18, 2014 16:42:15 GMT
Well could I get some instructions on how to go about telling iruna support about this problem?? This is the link,everything should be explained there,try to write an email from you initial email(the one with lvl160 samurai) |
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Setsuna F. Seiei
Member
I am a Knight of Justice. My sword shall pierce through the chaos.
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Post by Setsuna F. Seiei on May 18, 2014 18:56:04 GMT
Well could I get some instructions on how to go about telling iruna support about this problem?? This is the link,everything should be explained there,try to write an email from you initial email(the one with lvl160 samurai) I've sent 2 messages about getting my character back. I hope it all gets straightened out . I really don't feel like starting over for the umpteenth time xD |
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Post by ryo on May 20, 2014 14:54:18 GMT
Wish you best luck๛ก(ｰ̀ωｰ́ก)
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Post by funspeed on May 20, 2014 15:47:39 GMT
I'm pretty sure they won't so anything even though the data is on their side of things somewhere.
I had a month or so where my phone was screwing up and I hadn't made a backup, and I sent two emails with the same idea that the character data has to be on their servers but they sent a 'non-reply' and a standard issue 'sorry for the inconvenience' or something like that followed by a copy pasted reminder of how to backup your data. Idk they don't seem to get involved. But I wish you best of luck.
Mistakes were Made lol
:99 hunter p(^_^)q
:125 app bishop ONEspeed
:Alt wiz KANEDA
-GM of TheGreatPerhaps-
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Post by ainfinit on May 21, 2014 0:32:45 GMT
If this ever happend to me, there would be hell to pay for asbimo lolol.
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