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Post by aurorak on Apr 25, 2014 17:28:57 GMT
I did a factory reset on my phone and now I don't have my 140 character on my email. When I did factory reset and re installed game I get nothing but create character. Can anyone please help me figure out how to retrieve my 140 bishop please.
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Post by Deleted on Apr 25, 2014 18:00:40 GMT
Are you using a android or ios?
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Post by aurorak on Apr 26, 2014 2:44:53 GMT
Android
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Post by funspeed on Apr 26, 2014 3:57:00 GMT
Did you sync your apps on that account? It's set to do it automatically but personally I turn it off to speed up my phone and do it manually when I need to. If your using the same account as before uninstall iruna check your syncs settings individually and sync your apps. I really hope you get your character back it was the worst when I thought I had lost everything on my iOS account awhile back...like all that time and errort gone its crazy
-Mistakes were Made- :97 hunter p(^_^)q :123 app bishop ONEspeed :Alt wiz KANEDA and five others -GM of TheGreatPerhaps-
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Post by aurorak on Apr 26, 2014 17:23:27 GMT
I'm not sure if I did sync them. If I didn't my character is gone? Can't the gas of the game restore my character?
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Post by aurorak on Apr 26, 2014 17:24:19 GMT
Can't the Gm's
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Post by funspeed on Apr 26, 2014 23:03:55 GMT
No I've asked the support team when I thought I had lost my iPhone's iruna data. If you signed in with your same gmail as before on your phone and it sync your data then...somehow you must have never synced your droid to your account...I've never experienced that before but I'm really sorry if that's the case, knowing first hand how bad it felt when for a month I couldn't find my backed up iruna data. I thought I had lost all that time effort and money. I'm really sorry if that's what has really happened to you. The support team offered no help when I asked them to get my data off the server
-Mistakes were Made- :97 hunter p(^_^)q :123 app bishop ONEspeed :Alt wiz KANEDA and five others -GM of TheGreatPerhaps-
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Post by Estys on Apr 27, 2014 4:36:29 GMT
Heyy Aurora! °^°/ Your bish is still in the guild so it wasn't really deleted.
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Post by aurorak on Apr 27, 2014 13:24:05 GMT
Yeah it sucks and thanks for the help. I know Esty but I can't find a way to get it back =(
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FîRé$hÜ
Member
Reborn for Revenge........
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Post by FîRé$hÜ on Apr 28, 2014 11:12:21 GMT
Probably your android didn`t synced your gmail account or selected another gmail account ...
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Post by Deleted on Apr 29, 2014 14:18:58 GMT
Yeah it sucks and thanks for the help. I know Esty but I can't find a way to get it back =( Just go Google Playstore, add the Google email account u used for that character, then uninstall iruna and reinstall. It will appear with email options. Choose the email u used for your character It should work. But if it doesnt contact support from Google or Asobimo since it involves both of them.
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Post by aurorak on Apr 30, 2014 13:43:20 GMT
I did that and it didn't work. I've tried everything. It is the email my character was on but everything is gone.
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Post by Almas on May 1, 2014 3:35:01 GMT
You must have been using a different account then. Remember what Gmail account you used. Because your data is stored on Asobimo servers, it will still be there. Doesn't have anything to do with syncs. I have phone sync off but I don't have any problem whenever I reinstall, reformat or use in other decide.
Sent from my GT-I9300 using Tapatalk
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